Aviation Training

Airport Services Manual Programmes

These programmes are based on the Airport Services Manual, which provides comprehensive guidelines and procedures developed by the International Civil Aviation Organization (ICAO) to establish uniformity and standardization in airport operations worldwide.

They serve as a valuable resource for airport operators, managers, and personnel, offering detailed guidance on various aspects of airport services.

ACI accredited aviation industry
ACI accredited aviation industry

Airside Operations Programmes

These programmes encompass a set of guidelines and procedures developed to ensure safe and efficient operations within the airside area of an airport.

They cover a wide range of crucial aspects, including aircraft movement, ramp operations, ground handling, apron management, aircraft parking, and runway safety, and provide detailed guidance on key procedures, protocols, and best practices to ensure smooth coordination and minimize the risk of incidents or accidents in the airside environment.

Cargo Training Programmes

Our Airport Cargo Training Programmes are designed to equip individuals working in the air cargo industry with the necessary knowledge and skills to handle and manage cargo operations effectively. These comprehensive training programmes cover various aspects of cargo handling, including logistics, documentation, security, and compliance with international regulations.

With the ever-increasing demand for efficient and secure cargo transportation, these programmes play a crucial role in ensuring that airport personnel are well-trained and up to date with industry best practices. 

ACI accredited aviation industry
ACI accredited aviation industry

ICAO Annex Programmes

ICAO’s Annexes describe a series of regulatory frameworks established by the International Civil Aviation Organization (ICAO) to provide guidance and standards for various aspects of aviation operations. These programmes cover a wide range of topics, including safety, security, air navigation, environmental protection, and aviation personnel licensing.

The ICAO Annex Programmes serve as a global benchmark, promoting harmonization and uniformity in aviation practices across different countries.

Hospitality Programmes

Our Hospitality Programmes are designed to enhance the passenger experience by providing exceptional hospitality services within airport environments. These programmes focus on delivering personalized and attentive service to create a welcoming and comfortable atmosphere for travellers.

Airport Hospitality Programmes cover a wide range of topics, including concierge assistance, lounge management, retail and dining experiences, and passenger assistance. They aim to exceed passenger expectations by offering high-quality amenities, efficient processes, and a warm and friendly environment.

ACI accredited aviation industry
ACI accredited aviation industry

Engineering Programmes

Our Aircraft Engineering Programmes are comprehensive training initiatives designed to equip individuals with the knowledge and skills needed to excel in the field of aircraft engineering. These programmes cover a wide range of topics related to aircraft maintenance, repair, and overhaul.

Aircraft Engineering Programmes focus on providing participants with a strong foundation in aircraft systems, structures, and avionics. They delve into areas such as aerodynamics, propulsion systems, electrical systems, hydraulic systems, and aircraft materials. Participants also learn about maintenance practices, safety regulations, and industry best practices.

Duty-free Programmes

Airport Duty-free Training Programmes are designed to provide employees working in duty-free shops with the necessary knowledge, skills, and customer service techniques to deliver a superior shopping experience to travellers. They focus on imparting specialized knowledge about duty-free retail, product knowledge, sales techniques, and customer service excellence.

It covers various aspects of duty-free operations, including understanding the unique regulations and tax exemptions related to duty-free shopping, familiarizing employees with the range of products available, and ensuring they can effectively communicate the benefits and features of different items to customers.

ACI accredited aviation industry
ACI accredited aviation industry

Safety Programmes

Our Aviation Safety Programmes touch base on a wide range of measures, protocols, and guidelines created to mitigate risks, prevent accidents, and protect the well-being of passengers, airport personnel, and aircraft.

The primary objectives of these programmes are to identify potential hazards, assess associated risks, and implement appropriate preventive measures. These programmes cover various aspects, including runway safety, emergency response planning, fire safety, security protocols, and occupational health and safety.

Career Pathways

Hospitality

The aviation industry is a complex and rapidly evolving field that relies on highly skilled professionals to ensure the safety and comfort of passengers.

Our Aviation hospitality package provides students with a pathway of comprehensive courses which aid in understanding the industry, including regulations, and best practices. They also teach students the practical skills required to succeed in the industry, such as customer service, safety and security protocols, and communication skills.

Airport Safety

Our Airport Safety package offers a comprehensive suite of 6 specialized courses tailored to address airport safety concerns. It is meticulously designed to cater to the requirements of airside operations and safety managers, ensuring that they are equipped with the necessary knowledge and skills to develop, implement, operate, and maintain effective Safety Management Systems at their respective airports.

Airport Champion

The aviation industry is a complex and dynamic field that requires a broad range of knowledge and skills. To provide participants with a holistic understanding of aviation, Jet Bridge has curated several courses to be offered under the Tahleeq package.

These courses cover a wide range of topics, including aviation regulations, operations, safety, security, and management.

Airport Services Manual Programmes

These programmes are based on the Airport Services Manual, which provides comprehensive guidelines and procedures developed by the International Civil Aviation Organization (ICAO) to establish uniformity and standardization in airport operations worldwide.

They serve as a valuable resource for airport operators, managers, and personnel, offering detailed guidance on various aspects of airport services.

It covers a wide range of topics, including airport planning and design, airport operations, airport emergency planning, airport security, and environmental management. These guidelines provide in-depth information, best practices, and recommended procedures to ensure safe, efficient, and sustainable airport operations.

Airport Services Manual, Part 2 “Pavement surface conditions”

2 days

Airport Services Manual, Part 6 "Control of obstacles"

3 days

Airport Services Manual, Part 8 "Airport operational services"

5 days

Airport Services Manual, Part 5 "Removal of disabled aircraft"

1 days

Airport Services Manual, Part 7 "Airport emergency planning"

5 days

Airport Services Manual, Part 9 "Airport maintenance practices"

2 days

Airside Operations Programmes

These programmes encompass a set of guidelines and procedures developed to ensure safe and efficient operations within the airside area of an airport.

 

They cover a wide range of crucial aspects, including aircraft movement, ramp operations, ground handling, apron management, aircraft parking, and runway safety, and provide detailed guidance on key procedures, protocols, and best practices to ensure smooth coordination and minimize the risk of incidents or accidents in the airside environment.

 

These programmes assist in the development of efficient ground-handling processes, effective communication protocols, and the implementation of robust safety measures.

AIS, AIP & NOTAMs

1 days

AGL 1 - Airside Electrical Safety

2 days

AGL 2 - AGL Maintenance Training

4 days

AGL 3- Airfield Lighting Design

5 days

AGL 4 - Airfield Operations

4 days

AGL 5 - Airfield Lighting Control Systems

3 days

Advanced Safety Management Systems

5 days

Aerodrome Auditing and Compliance

5 days

Aerodrome Certification

4 days

Aerodrome Compatibility

3 days

Aeronautical Ground Lighting Systems & Design of PAPI

4 days

Airport Master Planning

5 days

Airfield Driving Permit & Apron Regulations

1 days

Airfield Inspection Procedures

2 days

Airside operations management

5 days

Airside Safety & Operations

5 days

Airport Emergency Planning

3 days

Airport Markings

1 days

Airport Signs

1 days

Assessment and Maintenance of Runway Surface Regularity

1 days

Assistance to Aircraft Accident Victims & their Families

2 days

Emergency Planning and Crisis Management

5 days

FOD Management

2 days

Height Restrictions for Safeguarding of Aircraft Operations

2 days

Licensing of aerodrome

5 days

Low Visibility Procedures

1 days

Physical Characteristics of Airport Pavements

2 days

Prevention of runway incursion

2 days

Radio-Telephony Procedures

1 days

Runway Condition Reporting - Global Reporting Format

3 days

Safety Management System (SMS)

3 days

Sensitivity Training for PRM passengers

1 days

Surface Movement Guidance Control Systems (SMGCS)

2 days

Wildlife Hazard Management

1 days

Cargo Training Programmes

Our Airport Cargo Training Programmes are designed to equip individuals working in the air cargo industry with the necessary knowledge and skills to handle and manage cargo operations effectively. These comprehensive training programmes cover various aspects of cargo handling, including logistics, documentation, security, and compliance with international regulations.

 

With the ever-increasing demand for efficient and secure cargo transportation, these programmes play a crucial role in ensuring that airport personnel are well-trained and up to date with industry best practices. They provide participants with a deep understanding of cargo handling processes, including the proper handling of different types of cargo, packaging requirements, and efficient storage and retrieval methods.

 

By participating in these training programmes, individuals in the cargo industry can enhance their expertise, improve operational efficiency, and contribute to the smooth flow of goods through airports.

Cargo Introductory

5 days

Live Animal Regulations (LAR)

4 days

Perishable Cargo Regulations (PCR)

2 days

Cargo Loader (Initial)

3 days

Cargo Loader (Recurrent)

1.5 days

Cargo Supply Chain and Transport Modes

5 days

Cargo Security Awareness

5 days

Cargo Rating

5 days

Time and Temperature Cargo

3 days

Warehousing (Initial)

7 days

Warehousing (Recurrent)

4 days

Airside Cargo Handling

5 days

ULD build-up and ULD Management

5 days

Load Control (Initial)

23 days

Load Control (Recurrent)

12 days

Loading Supervision (Initial)

23 days

Loading Supervision

12 days

High Loader (Initial)

3 days

High Loader (Recurrent)

1.5 days

Aviation Security Awareness (AvSec)

5 days

Aviation Security Basics

5 days

Special Cargo Handling

3 days

Wide Body & Narrow Body aircraft cargo handling

5 days

Forklift Operations

1 days

Ramp Safety Awarness

2 days

ICAO Annex Programmes

ICAO’s Annexes describe a series of regulatory frameworks established by the International Civil Aviation Organization (ICAO) to provide guidance and standards for various aspects of aviation operations. These programmes cover a wide range of topics, including safety, security, air navigation, environmental protection, and aviation personnel licensing.

 

The ICAO Annex Programmes serve as a global benchmark, promoting harmonization and uniformity in aviation practices across different countries.

 

These programmes provide a comprehensive framework for the development of regulations, procedures, and guidelines, ensuring compliance with international standards and fostering a culture of continuous improvement.

Basic ICAO Annex-14 Vol-l “Aerodrome Design &Operations”

3 days

Advance/Working with Annex-14 Vol. 1 “Aerodrome Design & Operations”

5 days

ICAO Annex-14, Vol-2 “Heliports” Implementing Annex 14 (Doc 9981)

3 days

Annex 2 Rules of the Air

2 days

Annex 4 Aeronautical charts

5 days

Annex 5 Units of measurement

1 days

Annex 7 Nationality & Registration marks

5 days

Annex-9 “Facilitation”

3 days

Introduction to Annex 10

2 days

Introduction to Annex 11

1 days

Annex 15 AIS

3 days

Annex 17 Security

3 days

Annex 19 Safety Management

5 days

Hospitality Programmes

Our Hospitality Programmes are designed to enhance the passenger experience by providing exceptional hospitality services within airport environments. These programmes focus on delivering personalized and attentive service to create a welcoming and comfortable atmosphere for travellers.

 

Airport Hospitality Programmes cover a wide range of topics, including concierge assistance, lounge management, retail and dining experiences, and passenger assistance. They aim to exceed passenger expectations by offering high-quality amenities, efficient processes, and a warm and friendly environment.

Basic Airport Operations

2 days

Airport Familiarization

1 days

Terminal Operations

3 days

Guest Relations

4 days

Grooming & Personality Development

7 days

Self Care Training

2 days

Hospitality Management

11 days

Commercial Lounge Services

1 days

Brand Awareness

1 days

Leadership Training

1 days

Shadowing & Mentoring

30 days

Engineering Programmes

Our Aircraft Engineering Programmes are comprehensive training initiatives designed to equip individuals with the knowledge and skills needed to excel in the field of aircraft engineering. These programmes cover a wide range of topics related to aircraft maintenance, repair, and overhaul.

 

Aircraft Engineering Programmes focus on providing participants with a strong foundation in aircraft systems, structures, and avionics. They delve into areas such as aerodynamics, propulsion systems, electrical systems, hydraulic systems, and aircraft materials. Participants also learn about maintenance practices, safety regulations, and industry best practices.

Disabled Aircraft Recovery Procedures (DARP)

3 days

Disabled Aircraft Removal Plan

3 days

Revising Runway Declared Distances (including Obstacle Calculation) Top of Form

2 days

Leadership in Energy & Environmental Design & Operation of Airport Infrastructures (LEEDOAI)

3 days

Duty-free Programmes

Airport Duty-free Training Programmes are designed to provide employees working in duty-free shops with the necessary knowledge, skills, and customer service techniques to deliver a superior shopping experience to travellers. They focus on imparting specialized knowledge about duty-free retail, product knowledge, sales techniques, and customer service excellence.

It covers various aspects of duty-free operations, including understanding the unique regulations and tax exemptions related to duty-free shopping, familiarizing employees with the range of products available, and ensuring they can effectively communicate the benefits and features of different items to customers.

"Creating winning relationships" - Building customer centricity & sales force effectiveness

3 days

Effective Marketing and Analytics Practice in Duty-Free Business

3 days

Buying Strategy for category growth and profitability

3 days

Safety Programmes

Our Aviation Safety Programmes touch base on a wide range of measures, protocols, and guidelines created to mitigate risks, prevent accidents, and protect the well-being of passengers, airport personnel, and aircraft.

The primary objectives of these programmes are to identify potential hazards, assess associated risks, and implement appropriate preventive measures. These programmes cover various aspects, including runway safety, emergency response planning, fire safety, security protocols, and occupational health and safety.

They are developed in accordance with international standards and regulations established by the International Civil Aviation Organization (ICAO) and local aviation authorities.

Building Fire Emergencies First Responder

3 days

Hazmat First Responder (Operation Level)

3 days

Human Factors in Aviation

1 days

Jet blast and blast fences

1 days

Prevention of runway incursion

2 days

Temporary hazards

1 days

Hospitality

The aviation industry is a complex and rapidly evolving field that relies on highly skilled professionals to ensure the safety and comfort of passengers.


Our Aviation hospitality package provides students with a pathway of comprehensive courses which aid in understanding the industry, including regulations, and best practices. They also teach students the practical skills required to succeed in the industry, such as customer service, safety and security protocols, and communication skills. Whether you are interested in pursuing a career as a flight attendant, ground crew member, or airport hospitality professional, our aviation hospitality courses can provide you with the foundation you need to succeed in this exciting and rewarding field.

Programmes

Airport Safety

Our Airport Safety package offers a comprehensive suite of 6 specialized courses tailored to address airport safety concerns. It is meticulously designed to cater to the requirements of airside operations and safety managers, ensuring that they are equipped with the necessary knowledge and skills to develop, implement, operate, and maintain effective Safety Management Systems at their respective airports.


By focusing on the essential aspects of airport safety, this package aims to facilitate enhanced safety standards throughout the industry. Moreover, the practical approach adopted in these courses enables managers to integrate the newly acquired knowledge seamlessly into their everyday operations, ultimately promoting a safer and more efficient airport environment for all.

Programmes

Certifications

Participants have the option to achieve 3 unique certifications, according to their level of completion of the package.
Certified Airport Safety Officer
Certified Airport Safety Professional
Certified Airport Safety Expert

Airport Champion

The aviation industry is a complex and dynamic field that requires a broad range of knowledge and skills. To provide participants with a holistic understanding of aviation, Jet Bridge has curated several courses to be offered under the Tahleeq package.


These courses cover a wide range of topics, including aviation regulations, operations, safety, security, and management. These courses help upskill the existing ground-handling personnel and provide a foundation for new recruits in this sector.


By completing this package of courses, students will gain a comprehensive understanding of the aviation industry, preparing them for a variety of careers in this exciting and challenging field.

Programmes

Certifications

Participants will be receiving individual course completion certificates after the completion of each programme. Those completing all the programmes in this package will be receiving a diploma certification in Airport Ground Operations Management.

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